What happens if my internet drops out during a workout?

Don't panic! You can rejoin a live session.

Welcome Fit Support
Written by Welcome Fit SupportLast update 1 year ago

Internet connections can be fickle things.  You never know when they'll drop out or suddenly slow to a crawl because a new season of Game of Thrones has just kicked off (and you're working out instead of watching it 👏).

Thankfully, we've got you covered.  Simply log back in and you'll be able to rejoin your session.

Important:  The other person (Trainer or Participant) needs to stay in the session for it to remain live.  If they log out because you dropped out, the session will close.  

So if someone drops out, be patient and they'll be able to jump right back in 😀.

Did this answer your question?